Privacy Policy

Effective Date: 1st January 2025
Last Updated: 17th September 2025

This Privacy Policy explains how Johndigital Marketing Solutions Ltd (“Company,” “we,” “our,” or “us”) collects, uses, and protects your personal data when you use our website and purchase our products.

1. Information We Collect

  • Personal Data: Name, email address, billing details, and payment information provided during checkout.
  • Technical Data: IP address, browser type, device information, and cookies.
  • Usage Data: Pages visited, actions taken (e.g., product downloads, form submissions).

2. How We Use Your Data

  • To deliver purchased products and services.
  • To send order confirmations and digital downloads.
  • To provide customer support and respond to inquiries.
  • To improve our products, services, and website performance.
  • To send marketing updates if you have opted in (you can unsubscribe anytime).

3. Legal Basis for Processing (GDPR)

We process personal data under the following bases:

  • Contractual necessity – to deliver purchased products.
  • Legitimate interests – improving services and preventing fraud.
  • Consent – for optional marketing emails (can be withdrawn at any time).

4. Data Storage & Security

We store personal data securely using encrypted databases and secure payment gateways (Stripe, PayPal, Pesapal). We do not store full payment card details.

5. Sharing of Data

We do not sell or rent personal data. We only share data with trusted third-party providers where necessary (e.g., payment processors, email platforms).

6. Cookies

Our website uses cookies for analytics, shopping cart functionality, and ad tracking (e.g., Meta Pixel, Google Analytics). You can disable cookies in your browser settings.

7. Your Rights (GDPR & CCPA)

  • Access your personal data.
  • Request correction or deletion of your data.
  • Withdraw consent to marketing.
  • Request a copy of your data (data portability).
  • File a complaint with your local data protection authority.

8. Data Retention

We retain customer data only as long as necessary to fulfill the purpose of purchase and legal obligations.

9. Children’s Privacy

Our products are not intended for individuals under the age of 18. We do not knowingly collect data from minors.

10. Third-Party Links

Our site may contain links to third-party platforms (e.g., Facebook, Instagram, Google). We are not responsible for the privacy practices of these external sites.

11. Updates to Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with the revision date.

12. Contact Us

Johndigital Marketing Solutions Ltd
Email: j.mwangi@johndigitalmarketing.com
Website: https://johndigitalmarketing.com

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